Terms and Conditions of Use and Sale

from www.thepostrace.com
Last update: March 24, 2025


1. General

The present terms and conditions govern the use of the www.thepostrace.com website .
This site is owned and managed by SAS Trace Group, registered with the Lyon Trade and Companies Register under number 942 311 770, whose head office is located at 56 rue des Margnolles, 69300 Caluire-et-Cuire.

By using this site, you indicate that you have read and understood the Terms of Use and agree to abide by them at all times.

Type of site: e-commerce


2. Intellectual property

All content published and made available on this site is the exclusive property of SAS Trace Group and its creators. This includes, but is not limited to, images, texts, logos, documents, downloadable files and any element contributing to the structure and content of the site.


3. Accounts

When you create an account on our site, you accept :

  • to be solely responsible for your account, including its security and confidentiality,
  • that all personal information provided is accurate, up-to-date and complete.

We reserve the right to suspend or cancel an account in the event of unlawful or improper use of our site.


4. Sale of goods

Products offered for sale on www.thepostrace.com include:

These products are presented as accurately as possible. However, descriptive texts, visuals and personalized visuals are provided for information only and may contain inaccuracies.

⚠️ SAS Trace Group declines all responsibility for the content of posters or personalized products, whether text or images supplied by the user.
It is the customer’s responsibility to ensure that imported content does not infringe the rights of third parties (copyright, image, privacy, etc.).

You purchase our products at your own risk.


5. Payment

We accept the following methods of payment:

  • Credit card
  • PayPal

By making a payment, you warrant that you are authorized to use the payment instrument used. In the event of suspected fraud or unauthorized use, we reserve the right to cancel the transaction.


6. Delivery

By ordering, you agree to provide a valid email address and shipping address.
We reserve the right to modify or cancel any order if necessary. In the event of cancellation after payment, a full refund will be made.

Delivery times and costs are estimates only and may vary.


7. Right of withdrawal and returns

Refund

A refund may be requested in the following cases:

  • Broken product
  • Product not as described
  • Wrong size

The request must be made within 30 days of receipt.

⚠️ Exceptions to the right of withdrawal
In accordance with article L221-28 of the French Consumer Code, personalized products (e.g. custom-made posters or puzzles) are non-refundable.

Returns

You have a period of 30 days to inform The Post Trace of your wish to retract (excluding personalized products), then a further 30 days to return the goods.
Return costs are at the buyer’s expense.
Reimbursement will be made within 10 days of receipt of the returned products, via the same means of payment used at the time of purchase.


8. Limitation of liability

SAS Trace Group, its president or its employees cannot be held responsible for any damage resulting from misuse of the site or the services offered.


9. Compensation

By using this site, you agree to indemnify SAS Trace Group for any loss, liability or expense arising from your improper use of this site.


10. Applicable laws

These conditions are governed by French law.
The site complies with the General Data Protection Regulation (RGPD).


11. Divisibility

If any provision of these GTC/CU is held to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.


12. Modifications

We reserve the right to modify these conditions at any time.
Users are invited to consult this page regularly. In the event of major modifications, a notification may be sent by email or posted on the site.


13. Contact

📧 thepostrace@gmail.com
📮 SAS Trace Group
56 Rue des Margnolles, 69300 Caluire-et-Cuire

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